This privacy policy outlines how your information is collected, used, and protected by monerivaltix.sbs for South African families using our budgeting resources.

Information We Collect

We gather only the information necessary to provide relevant guides, improve content, and ensure responsive support.

• Basic contact information (name, email address, phone) provided when you submit a form or contact request.
• Technical data such as device, browser type, IP address, cookies, and browsing actions on our website.
• Any preferences or topics you specify when interacting with household budgeting content.
• Feedback or questions you submit through our online contact forms or surveys.

How We Use Your Information

We use your personal information to deliver services, respond to queries, and maintain a safe, supportive platform.

• Respond to queries, send important communications, and provide requested budget resources.
• Improve our website and tailor content through aggregated, anonymised usage data.
• Comply with legal obligations, safety requirements, and protect against misuse or unauthorised access.
• Gather feedback to enhance our guides and tools.

Legal Basis for Processing

Information is handled under strict compliance with South African privacy laws and industry best practices.

The legal basis for collection and use of personal data includes your consent when providing information, performance of services, compliance with legal requirements, and protecting user rights.

Sharing Information

Your data is never sold and only shared in clearly defined, lawful situations.

• With trusted service providers, only as needed for technical support or website maintenance, under confidentiality agreements.
• As required by applicable South African law, regulations, or court orders.
• For security, safety, or in relation to preventing fraud or harm in full compliance with privacy laws.

Data Security

Personal information is stored securely using measures that help prevent unauthorized access or loss. We use updated encryption protocols, regular audits, and limit employee access to only those who require it. Despite these measures, no online platform is fully immune to breaches, but we strive to protect your data to the fullest extent possible.

Your Rights

South African users have the right to access, correct, or request deletion of their personal information.

• Request details about the personal data we hold about you at any time.
• Ask for corrections to any inaccurate or incomplete information in our records.
• Request deletion of your data unless prohibited by law or required for legal compliance.
• Withdraw consent for the use of your information, subject to legal obligations.

Cookies and Tracking Technologies

We use cookies to improve site navigation, analyse trends, and remember your preferences. You can manage cookies at any time through your browser settings.

View Cookie Policy View Cookie Policy

Contact Us

If you have questions about this policy or wish to exercise your data rights, please contact us directly.

Changes To This Policy

Updates to this policy will be displayed on this page with a revised effective date. Please review it regularly for important changes.